Questions, Answered.
Everything you need to know before your first order. Shipping, how to take it, what's inside, and more. Can't find your answer? Email us and a real person on our team will reply within 24-48 hours.
Orders & Shipping
Do you ship overseas?
Not at the moment. Because of very high failed-delivery rates and customs fees, we've paused international shipping. We can make exceptions if you're willing to cover shipping and any customs fees. Send us your order and address here: International Order
How long will it take to get my order?
Orders typically arrive in 5–7 business days. Delivery details are included in your confirmation email.
How do I contact support?
You can reach our team through the contact form on our website or by emailing our support address. We respond promptly to all inquiries. Contact Us
What's your satisfaction guarantee?
If your order arrives damaged or you're unsatisfied, we offer hassle-free returns or replacements. Just reach out to support within 30 days of delivery.
For subscriptions, the 30-day money-back guarantee covers your first subscription order. See how subscriptions work
Subscriptions
Same shilajit. Less money, zero effort. Here's everything you need to know.
Where do I log in to manage my subscription?
- On desktop: click the account icon in the top right corner of the site.
- On mobile: tap the menu (☰), then tap Account.
Sign in with the same email you used at checkout. From there you can skip, swap, pause, change your schedule, and update your card or address. Takes about 30 seconds.
How much do I actually save by subscribing?
Every subscription order is 15% off. It's not a small amount off!
Same product. Same lab-tested batch. The only difference between you and a subscriber is they pay less for the exact same thing, and they never run out.
Is there a contract or commitment?
None. No contracts, no minimums, no phone calls. Skip, swap, pause or cancel anytime from your account. You stay because it's the best deal, not because you're stuck.
I have extra at home. What should I do?
Skip a delivery. One click and your next order moves back a cycle. You keep your discount, your rate and your routine. Nothing lost.
Skipping is the single best way to stay on track with your goals. Shilajit works by showing up every day. Skipping lets you match your supply to your life without breaking the habit that's actually getting you results.
Why is skipping better than canceling?
- Your rate is locked in. As a subscriber, you keep the rate you signed up at. Cancel and come back later, and you start over at whatever the current rate is.
- Results come from consistency. Shilajit builds over weeks and months. Canceling creates a gap. Skipping doesn't.
- Restarting is a hassle. Skipping costs you nothing. Canceling can cost you your rate and your momentum.
Bottom line: skip, don't quit.
Can I pause my subscription?
Yes. Pausing works great if you're traveling or need a longer break. Just log in and pause.
But before you pause, here's a better move: give the extra away. Shilajit makes one of the best holiday gifts out there. Your family, your partner, your gym buddy. Something they'll actually use, not another candle. You keep your routine and your rate, and they get a gift that does something.
Can I change my products or how often it ships?
Anytime. Log in to swap products or switch between shipping every 1 month or every 2 months. Want tablets this month and resin next? Done. Your subscription works around you, not the other way around.
Will I know before I'm charged?
Yes. We email you a heads-up before your next order goes out, so you always have time to skip, swap or change your date. No surprises.
Does the 30-day guarantee cover my subscription?
Your first subscription order is covered by our 30-day money-back guarantee. Take it daily for 30 days. If you don't love it, email us and we'll refund it. Simple.
After that first order, the money-back guarantee no longer applies, since you've already tried it and decided to keep it coming. That's exactly why skip, swap and pause exist, so you're always in control.
About Shilajit & Black Lotus
What is shilajit?
Shilajit is a natural resin that forms over centuries as mountains rise and tectonic plates collide, trapping layers of rich soil, plants and minerals deep within the earth. Through intense geothermal pressure and slow biochemical processes, this material transforms into a dense, mineral-rich substance that seeps from high-altitude rock faces in the Himalayas and Altai ranges.
It contains a unique concentration of trace minerals, fulvic acid and organic compounds that have been valued for centuries in traditional systems of medicine.
What makes shilajit the most powerful superfood?
Fulvic AcidShilajit is the highest source of naturally occurring fulvic acid in the world. This is what makes shilajit so special. Fulvic acid is a complex form of carbon and impossible to synthetically recreate.
Ionic MineralsMinerals like iron, magnesium, calcium, zinc and potassium help to support essential bodily functions. While their specific impacts vary, they're often incorporated into diets for potential health benefits and maintaining overall balance. Ionic minerals in shilajit are considered more bioavailable due to their natural origin.
What makes Black Lotus unique?
Black Lotus Shilajit is the result of seven years of dedication as a family-owned business. We source directly from the pristine Altai Mountains of Siberia, where shilajit has been gathered for generations.
Unlike many brands that simply repackage bulk resin, we built and operate our own GMP-certified facility in Port St. Lucie, Florida. Every batch is crafted and tested in-house, then verified by accredited third-party labs. Each product is sealed in Miron violet glass and labeled with a QR code that links directly to its lab analysis, so you always know exactly what's in your jar.
How is it tested?
Each batch undergoes third-party lab testing for heavy metals, microbiological safety and authenticity. Results are posted on our website and linked by QR code on every product, so you can view the exact analysis for your jar, bottle or batch.
How do I know it's pure?
Our shilajit passes solubility, burn and spectrometry tests to confirm it's genuine resin, not mixed powders or fillers. Purity is backed by independent lab reports, and by our sourcing from remote Altai deposits untouched since the last ice age.
Using & Choosing
Which form should I choose?
- Tablets for ease and no taste (most popular)
- Resin for the most traditional, authentic experience
- Capsules for extra-strength dosing
- Tinctures for smooth, flexible use
- Honey for a sweet, nourishing option
- Soap or Balm for skin and external care
How do I take it?
- Resin: dissolve a pea-sized portion in warm water, tea or milk.
- Tablets: take with water for a quick, flavorless option.
- Tinctures: pump directly under the tongue or into a drink.
- Honey: enjoy a spoonful on its own or mixed into tea.
- Soap & Balm: apply externally to skin for cleansing or topical care.
What's the serving size?
Most people prefer a pea-sized amount of resin (around 200–300 mg), 1–2 tablets, or 5–10 pumps of tincture daily. Honey, soaps and balms can be used according to preference. Always start small and adjust gradually.
Can I mix it with drinks?
Yes. Shilajit resin, tinctures and honey blend well with warm water, tea, coffee, smoothies or milk. Avoid boiling liquids, which may diminish potency.
How should I store it? Does it expire?
Keep shilajit sealed in its original Miron glass jar or blister packet, out of direct sunlight, at room temperature. Resin and tablets remain stable for years if stored properly. Tinctures and honey are best used within 2 years.
How do I open a stuck jar?
If resin thickens or the lid sticks, run warm water over the closed jar for 30 seconds, then open. The warmth softens the resin and loosens the seal without affecting quality.
What if my tablets are sticky?
Because our tablets are raw resin, they can soften when exposed to heat in transit. Simply place them in the freezer for 30 minutes and they'll return to their normal consistency.
Safety
Is it safe? Any side effects?
When sourced and purified correctly, shilajit is generally safe for healthy adults. Some people may experience mild digestive sensitivity if they take too much. Always follow suggested use and consult your healthcare provider before beginning any supplement.
Can pregnant or breastfeeding women use it?
We do not recommend shilajit during pregnancy or while breastfeeding unless advised by a qualified healthcare professional.
Are there allergens or interactions?
Our products are free from major allergens. While no clinical studies have confirmed interactions, shilajit may influence things like energy metabolism and circulation, so it's best to consult your healthcare provider if you're on prescription medication.
Can kids take it?
Shilajit is traditionally used by adults. Children above the age of 7 should only take doses according to their weight, and only under the guidance of a healthcare professional.
Can pets take it?
Some pet owners give very small amounts to dogs or cats, but dosing varies widely depending on weight. Always consult your veterinarian before giving shilajit to animals.
Other Uses
Can I use it as a fertilizer?
Shilajit contains natural minerals and humic substances that can support soil health, but our products are made and packaged for human use, not agriculture. For gardening, we recommend material processed specifically as fertilizer. If you do try it, use about 250 mg of shilajit per gallon of water.
Still have a question?
A real person on our team will get back to you within 24–48 hours.
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